Billing & Tokens
Browse answers by area of the app.
What are tokens and how are they used?
How Mark's token-based usage works and where tokens are spent.
1 min read
Do tokens pay for my Facebook ad spend?
The important difference between Mark tokens and your Meta ad budget.
1 min read
What actions use tokens?
Which activities consume tokens and which are free.
1 min read
Do unused tokens roll over or expire?
What happens to leftover tokens at the end of a period.
1 min read
What happens when I run out of tokens?
How Mark behaves at zero balance and how to restore access.
1 min read
Can I get a refund?
How refunds and cancellations work for your subscription.
1 min read
How do I cancel, and what happens to my data?
Cancelling your subscription and what stays afterward.
1 min read
Monthly vs. yearly billing
How the two billing cadences differ.
1 min read
Why did my token usage jump?
What can cause a sudden increase in token consumption.
1 min read
Still need help?
Our team is happy to help you get unstuck.